Negotiation vs sales
Where does the problem lie, sales or negotiations? Make sure your diagnosis is correct.
More...Alas, poor Yorick!
The final article of three on effective delivery and body language. It’s NOT an act!
More...What’s with the big pause?
In the second of three articles on effective delivery and body language we explore effective use of your voice.
More...Hands up, baby hands up
There is a lot of training providers who give poor advice on delivery and body language. In the first of three articles we examine effective use of hands and gestures.
More...