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Empathy Series – Part 2: Why empathy should be at the heart of your business

Management and Leadership Series Posted by Nicola Maxwell

The Global Empathy Index shows a clear correlation between company success and the level of empathy it demonstrates. Part 2 of the Empathy series examines the benefits.

Empathy Series – Part 1: What is empathy?

Management and Leadership Series Posted by Nicola Maxwell

The ability to empathise with others is what helps us build strong connections with people and consider their perspectives in our decision making, so exactly what does being empathetic really mean?

Are you a World Cup winning organisation?

Management and Leadership Series Posted by Nicola Maxwell

In this article we examine three things that the eventual winners will have gotten right. These are three strategic priorities, critical to the success of any organisation.

Reponsibility – Be Like Elena

Management and Leadership Series Posted by Nicola Maxwell

Elena looks in the mirror when there are mistakes and problems and takes responsibility…

Feedback – Don’t Be Like Boss

Management and Leadership Series Posted by Nicola Maxwell

Boss is a leader who blames his team when there are problems and mistakes…

Critical Conversations – Be Like Lin

Management and Leadership Series Posted by Nicola Maxwell

When there is a difficult conversation to be had, Lin does it without hesitation…